Privacy Policy

1. Introduction

phelosia.com ("we", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data submitted through booking enquiries. We comply with the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010.

2. Data We Collect

We collect personal data you provide via booking enquiries: name, email, phone, travel details, and any other information you choose to share.

3. How We Use Data

We use your data to process booking enquiries, provide tourism services, communicate with you, and comply with legal obligations.

4. Legal Basis

Processing is based on your consent, which you may withdraw at any time, or on other legal grounds under the Law of Ukraine "On Personal Data Protection" No. 2297-VI of 01.06.2010.

5. Cookies

We use cookies. Cookies that collect personal data require your informed consent. You can withdraw consent via browser settings. See our Cookie Policy.

6. Data Sharing

We do not sell your data. We may share it with service providers (e.g., payment processors) under confidentiality agreements, or when required by law.

7. Data Security

We implement technical and organizational measures to protect your data.

8. Your Rights

You have the right to access, rectify, erase, restrict, or object to processing, and to withdraw consent. To exercise these rights, contact us at info@phelosia.com. You may also lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

9. Contact

phelosia.com, PE
Business Center Horizon, 12 Khreshchatyk Street, Kyiv, 01001, Ukraine
Email: info@phelosia.com
Phone: +380 678 057 2212
Registration ID (EDRPOU): 67157289

10. Changes

We may update this policy. The latest version is always on this page.